Ryan Block has posted a recording of a call he put into Comcast to cancel his service and, good night, it is just impossible. What should have been a simple transaction turns into a Sisyphean test of wills, in which the rep demands to know why he's being left and refuses to take an answer. For his part, Block displays the patience of Job, when many a lesser person would have positively burst into flame.

For their part, Comcast has apologized, saying "We are very embarrassed by the way our employee spoke with Mr. Block and are contacting him to personally apologize." If you can listen all the way through, you do hear Mr. Block succeed in his endeavor—but is listening all the way through really worth it to you? ... Discuss

 

A Guide to Debating Online (Without Losing Friends)

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Mirror selfies are the worst. Everyone knows that. Everyone except for 26-year-old Helene Meldahl, who has cannonballed into the mirror selfie game and promptly become a super star. Her Instagram account is a treasure trove of creativity. The premise is crazy simple, but the result is spectacular. From Peter Pan to Batman to an anthropomorphic cupcake, Helene has the mirror selfie game on lockdown. Discuss

 

Officials from Amazon have sought permission from the city of Seattle to launch a test pilot program (see what we did there?) for its new drone delivery service. Under current regulations, Amazon is not allowed to conduct the drone tests in outdoor areas of Washington state where its headquarters are. The federal government currently only has six sites across the country where commercial companies can conduct the kinds of large-scale tests Amazon is hoping to do in Seattle. Amazon CEO Jeff Bezos says that the idea behind the “Prime Air” program is to use fast-moving drones to deliver purchases to Amazon customers in just 30 minutes. They are also an integral element of his sinister world domination plan ... Discuss

 

A physicist from England has finally solved one of the great engineering problems of our time: How to keep earbuds from getting tangled. Putting his intensive background from a life dedicated to understanding the mathematical rules that govern our natural world to use, Robert Matthews found that if you clip the earbuds in two places when not in use—near the end of the jack and earbud ends, and in the middle of the skinny wires (as shown here)—they won’t become an infuriating tangled mess. “Simply clipping together the two ends of the cords makes the cable less likely to form a knot, saving the frustration of having to untangle it before plugging in,” he told the Daily Mail. Clearly, his years of higher education have been well spent ... Discuss